Wholesale Processing & Shipping Policy

Processing & Shipping: 

Wholesale orders will take 2 months to process & ship. 

  • This will account for additional or special requests to orders. 
  • This will account for the 4 - 6 weeks of curing time. (soaps in particular)
  • This will account for the week when products are packed & sent for shipping. 

Allow your selected delivery service/carrier(s) 24 - 48 hours to update tracking & shipping information into their system. 

Koduah & Co. is not responsible for lost or stolen packages. If you have a problem with your package after receiving a notification that it was delivered please contact USPS at 1-800-275-8777. Report any lost, damaged or stolen packages to USPS claims department. 

  • Non-Members will receive a $12 re-shipping & handling fee for any package(s) that were undelivered & sent back due to oversight on the purchasers part. 
    • This is a flat rate fee for the USA only. This fee will go towards sending out a new package once usps confirms previous package is in transit to us. 
  • Site Members will receive a $7 re-shipping & handling fee for any package(s) that were undelivered & sent back due to oversight on the purchasers part. 
    • This is a flat rate fee for the USA only. This fee will go towards sending out a new package once usps confirms previous package is in transit to us. 

COVID 19 ANNOUNCEMENT
Please take into account that Covid-19 has affected delivery services and the wait time may be longer than usual. We appreciate your patience as we all continue to work and live through this ongoing pandemic together.